This solution helped maintain a workflow along with email to give timely information about the changing status of an Action Request. Email reminders by the Notifications tool and color coded table of Action Requests in the website portal helped to keep better track of the Action Requests. It also helped reduce spreadsheet bottlenecks by using distributed forms collaboration. Auditing was provided where all versions of the Action Request were saved and could be very easily brought up to verify. Digital signatures and access based on security groups in the Active Directory was used to provide security so as to hold people accountable on the data at each part of the workflow of the Action Request.